Arvest Bank Offers Special Assistance to Customers Affected by Shutdown

Friday, January 25 at 08:00 AM
Category: Arvest News

Arvest Bank has announced additional accommodations for our customers affected by the current government shutdown. Because we understand the uncertainty caused by an interruption in income, we’ve established a Special Assistance Customer Care hotline for our customers who need help managing their accounts during this time.

If you have concerns about your accounts related to the government shutdown, please call this dedicated line during normal business hours – 

Arvest Special Assistance Customer Care: (877) 483-2940.

A customer care associate will walk you through specific accommodations available to you.

  • ARVEST MORTGAGE CUSTOMERS: Arvest is suppressing credit reporting, waiving late fees and offering payment assistance including forbearance. In addition to calling (877) 483-2940, mortgage customers can visit the Arvest website to learn more about hardship assistance. Options will vary based on loan type and investor guidelines.
  • PERSONAL LOANS (AUTO, HOME EQUITY, DEBT CONSOLIDATION, ETC.): Arvest is offering payment deferrals for existing loans based on need. In addition, Arvest is waiving origination fees and offering an extension of the first payment due date for some new consumer loan types. Affected customers are encouraged to call (877) 483-2940 to discuss options.
  • CONSUMER AND BUSINESS CREDIT CARD CUSTOMERS: Arvest is offering payment deferrals. Affected customers are encouraged to call (877) 483-2940.
  • CHECKING ACCOUNT HOLDERS: Arvest is waiving account insufficient funds and overdraft fees, as well as monthly account fees, when applicable. To request these waivers or refunds, please call (877) 483-2940.
  • BUSINESS OR COMMERCIAL LOANS: Please contact your local Arvest banker for personalized assistance.

At Arvest we are committed to helping our customers through this challenging time. If you have questions about any of the above accommodations or your eligibility, please do not hesitate to call (877) 483-2940.

Tags: Arkansas, Budgeting, Business Banking, Community Support, Credit Cards, Credit History, Credit Score, Customer Question, Debt, Home Loans, Kansas, Lending and Financing, Missouri, Mortgage, Oklahoma, Overdraft Coverage
 

Arvest Bank Offers Assistance to Customers Affected by Shutdown

Wednesday, January 09 at 04:00 PM
Category: Arvest News

Arvest Bank wants to advise any loan customers dealing with a reduction in income due to the current government shutdown that help is available for those who need assistance. Customers who have concerns about their loan obligations are encouraged to contact the bank during normal business hours to discuss their options.

  • Any affected Arvest Mortgage customers can call (800) 232-5524 or visit the Arvest website to learn more about hardship assistance due to the shutdown, natural disasters or other loss of income.
  • Arvest customers with concerns about other Arvest personal loan types (auto, home equity, debt consolidation, etc.) are encouraged to call (855) 303-5479. 
  • Arvest consumer and business credit card customers should call (800) 356-8085.
  • Business customers with business and/or commercial loans should contact their local Arvest banker.

Arvest Bank understands the uncertainty created by an interruption of income by situations like this, and is committed to helping those customers who need assistance through this difficult time.

 

Tags: Arkansas, Credit Cards, Debt, Kansas, Lending and Financing, Missouri, Oklahoma
 

Arvest Bank Surpasses $1B Mortgage Mark for 15th Consecutive Year

Tuesday, August 01 at 10:00 AM
Category: Arvest News

Arvest Bank announced today that its mortgage division has originated more than $1 billion in mortgage loans for the 15th year in a row. That includes both purchase-money and refinance loans. This is the earliest the bank has reached the $1 billion mark since 2013, indicating a strong real estate market in the communities the bank serves.

“We are honored that our customers choose Arvest for their mortgage business, both when purchasing a home and in situations when our low rates provide them the opportunity to refinance and improve their financial position,” said Steven Plaisance, president and chief executive officer of Arvest’s mortgage division. “The majority of loans we are issuing are purchase-money loans, which is a healthy sign for our markets, and rates are still very good.”

Arvest reached the $1 billion mark almost a month sooner than it did last year. As of July 24, Arvest had closed a total of 5,696 loans with a total loan value of $1,004,913,837. In 2016, the bank reached the $1 billion mark on Aug. 19.

“The housing market is very robust, with record home sales in some areas and certainly competitive lending rates,” said Plaisance. “Consumer confidence has been strong and that’s certainly reflected in the mortgage industry.”

This is the fourth consecutive year in which purchase-money loans account for more of Arvest’s total mortgage loan volume than refinances. Through July 24, purchase-money loans accounted for 64 percent of the company’s total loan volume. That’s up from 58 percent in 2016. 

“The continued year-over-year increase in purchase-money activity in our markets is yet another strong indicator of the health of those local economies,” Plaisance said.

Through July 24 of this year, Arvest made 3,687 purchase-money loans with a volume of $645,467,279. That’s up from 3,390 loans and $555,367,905 in volume compared to year-to-date totals on July 24, 2016.

Arvest’s overall volume of $1,004,913,837 – on 5,696 loans as of July 24, 2017 – is up from $860,630,640 on 5,360 loans as of July 24, 2016. That’s a 16.8 percent increase compared to the same time last year.

The average loan size at Arvest as of July 24 for this year also increased, compared to the same period last year, from $160,565 to $176,424, reflecting improving values in the real estate market.

Arvest is unique among most local lenders in that it services 99 percent of its mortgage loans, meaning that customers make their payments to Arvest and work directly with Arvest for any needs after their loan closes.

Tags: Arkansas, Kansas, Lending and Financing, Missouri, Mortgage, Oklahoma, Press Release
 

My Money Five

Monday, January 09 at 03:25 PM
Category: Personal Finance

Making the most of your money starts with five building blocks for managing and growing your money  The My Money Five. Keep these five principles in mind as you make day-to-day decisions and plan your financial goals. 

THE FIVE PRINCIPLES

Earn
The earn principle is about more than the amount you are paid through work. This principle is about knowing the fine print and details about your paycheck, including deductions and withholdings. To put it another way: In order to make the most of what you earn, it helps to understand your pay and benefits. Check out* actions you can take and more hints and tips to earn.
 
Save and invest
Saving is a key principle. People who make a habit of saving regularly, even saving small amounts, are well on their way to success. It’s important to open a bank or credit union account so it will be simple and easy for you to save regularly. Then, use your savings to plan for life events and to be ready for unplanned or emergency needs. Check out* actions you can take and more hints and tips to save and invest.    

Protect
The protect principle means taking precautions about your financial situation. It stresses the importance of accumulating savings in case of an emergency, and buying insurance. Be vigilant about identity theft, and keep aware of your credit record and credit score. Check out* actions you can take and more hints and tips to protect yourself.

Spend
The fundamental concept of spend is: make a budget or a plan for using your money wisely. It’s helpful to set short-term and long-term financial goals and manage your money to meet them. Check out* actions you can take and more hints and tips about spending.

Borrow
Sometimes it’s necessary to borrow for major purchases like an education, a car, a house, or maybe even to meet unexpected expenses. Your ability to get a loan generally depends on your credit history, and that depends largely on your track record at repaying what you’ve borrowed in the past and paying your bills on time. So, be careful to keep your credit history strong. Talk to your lender to learn about other considerations that determine loan eligibility. Check out* actions you can take and more hints and tips about borrowing.

As you focus on these foundational money management elements, you’ll be better able to manage your money in both the short term and long term.
 
Information courtesy of Mymoney.gov*.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Financial Education, Investing, Lending and Financing, Savings
 

Getting a Loan and Choosing a Lender: What You Need to Know

Wednesday, July 06 at 09:30 AM
Category: Personal Finance

Preparation is key to navigating today’s housing market. The American Bankers Association offers the following tips to help prepare potential homebuyers.

Know your own financial situation
Before you begin the home loan application process, determine what you can realistically afford. Take into consideration your credit score, how much debt you currently carry and what type of down payment you are prepared to make. While it’s not required, getting pre-qualified before any home purchase is a good idea since many sellers are requesting some kind of pre-qualification documentation prior to negotiating the home sale.  

Have your documents ready 
While each bank may require different documentation, you may be required to furnish the following information depending on your employment and financial situation:
  • Pay stubs
  • Tax returns
  • Financial statements (one that is less than 60 days old)
  • Copies of additional monthly payments such as car loans, credit cards, and student loans
  • Any other information (such as proof of additional income) you think will help your banker to positively evaluate your credit request positively.
Review the basics
Knowing the fundamentals of the home loan process is an excellent way to prepare to choose the right mortgage. Make sure you are familiar with interest rates, loan terms and additional fees associated with buying a home. 
 
Compare quotes
Beyond the interest rates, there are closing fees and points and commissions. You will want to compare these for all the lenders on your list. There are several calculators available online that will help you determine which loan provides the best value.
 
Choose a trusted lender
Get references from family and friends and do your research. Call your local Better Business Bureau and ask if it has had complaints about any of the lenders you are considering. Keep in mind, federally insured banks are required to operate under a high level of regulatory supervision. A fully regulated bank may be your best choice. 

Read between the lines
Slick TV ads, telemarketers or door-to-door salespeople will often offer fast, easy loans for houses, cars and home repair but not disclose all of the details. In some cases the interest rate quotes may include an origination charge so at first it may look attractive, but keep in mind it will cost an origination fee. Read the fine print. If it sounds too good to be true, it probably is.
 
Ask questions
When in doubt, ask for clarification from your lender. Discuss how long the loan process will take, how you will communicate – by phone or email, and who will service your loan. 

Information courtesy of American Bankers Association.

Tags: Financial Education, Home Loans, Lending and Financing, Mortgage

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